Privacy Policy

Last updated: 22 September 2026

This Privacy Policy explains how TelliApp processes information when the service is used for workshop order management, customer communication, documents, photos, invoices and related operational tasks.

1. Information we process

TelliApp may process customer and order information entered by an authorised workshop user, including names, phone numbers, device details, serial numbers or IMEI identifiers, fault descriptions, photos, service history, signatures, invoices, payments and messages related to a service order.

2. How information is used

Information is processed to create and manage repair orders, prepare acceptance and handover documents, communicate with customers, manage workshop operations, create invoices and payment records, and maintain service history.

3. Google Drive

When Google Drive is connected, TelliApp uses the Google Drive API to store files created or uploaded through TelliApp, such as photos, PDF documents, invoices and backups. TelliApp requests the drive.file scope, which is intended for files created or opened by the application. Google account access is used only for these application functions.

4. Data sharing

TelliApp does not sell personal data. Information may be transmitted to service providers required to operate the application, such as hosting infrastructure, Google Drive and messaging services, only to the extent necessary to provide the requested functionality.

5. Security

TelliApp uses authentication, access controls and encrypted transport where supported. Google OAuth credentials and tokens are stored on the application server and are not intentionally exposed to end users.

6. Data retention

Information is retained only as long as necessary to provide the service, meet legitimate business requirements, or comply with applicable legal obligations.

7. Account and data deletion

Users may request deletion of their account and associated personal data by contacting: telliapp.support@gmail.com.

After a valid deletion request is received, personal information associated with the account will be deleted unless retention of specific information is required by applicable law or another legitimate legal obligation.

8. Children

TelliApp is intended for use in connection with service businesses and is not specifically designed for children.

9. Changes to this Privacy Policy

This Privacy Policy may be updated when TelliApp functionality, data processing practices or legal requirements change.

10. Contact

TelliApp
Country: Estonia
Email: telliapp.support@gmail.com